Error message when trying to login

Dear All,
I keep getting this error message when trying to login to Bulb (not the community, my account details worked here):

Error message
Couldn’t find your account. Please enter the address where you receive your Bulb Account emails.
Email help@bulb.co.uk if you need a hand.

I have tried different browsers and have tried deleting the cache.

i’m having exactly the same problem