Hi, I have only been a Bulb user for a few months but today got the shock of my life (no pun intended) my usual usage is around £35 for gas and electric, I have a 1 bed new build home, with 5 rooms, today I got a bill of estimated usage for £96!! I have the heating on for 3 hours tops maybe 12 days of the week set at 18c.
Anyway took a reading last month and Bulb ask for readings every 3 months, so I thought they should be fairly accurate, well my gas after I took a reading today has gone from approx 106 upto 260ish, actual reading today was 142, more than 150% more than my total use over 4 months, so they took out a payment which wiped any credit I had leaving me in Debit of £20 or so.
Will I be returned any credit once they rectify the readings? just moved into this home in July and things are tight enough as it is without this to worry about.