The best way to make sure your statement is created from actual readings is to submit a meter reading on the day that we send you the email letting you know that we’re taking your next payment in a few days.
I have received an estimated bill. However, the advice given above is ambiguous;. I received an email entitled “Hello from Bulb - your bulb account update” with an attached statement. Is this the email whereby I am supposed to enter readings that day? I am not convinced my bill will be recalculated upon this email (the only time I know i am about to be billed) - or is there another warning mail before this one telling me to provide readings?.
Please don’t tell me about natural adjustment of bills with ereadings - I know that. I just want accurate usage bills every month.