My gas meter readings have been estimated ones since February, even though I have smart meters installed.
My usage indicates that a smart reading was received a few days before the estimated one in Feb, but that was the only and last time a smart meter reading was received for gas.
Could someone have a dig into this please?
I have submitted a manual reading for now - the only one this year, since I was informed earlier in the year that the smart meters were both up and running OK.
Smart meter readings for electricity are working fine.