My smart meters were installed a couple of months ago and “most” of the time the IHD has been showing me details for both electric and gas, although sometimes it seems to lose its connection to the gas meter for a short time, but most of the time it is okay.
I’ve just received a bill showing the August usage for both Gas and Electric is based on estimated readings.
What is the point of a smart meter if they are unable to get live readings and use these for bill production?
With smart meters, estimated readings should never be necessary. Am I missing something?