I’m querying how you come up with my estimated monthly usage (cost) on my account. My average monthly kwh usage for the 4 months, April to July inclusive (based on actual readings) was 201.5, August on it’s own will have an actual usage of well under 150kwh. I have not been with Bulb through a winter yet, so you have no comparison data.
I know my monthly cost is around the £30 mark, and has never even appoached the £51 you are suggesting.
Please use accurate projections. I know you will want me to be heavily in credit for the winter period, but do you not think that those of us who are savvy enough to shop around and join Bulb are also savvy enough to handle some accurate projections?
Please stop underestimating the intelligence of your customers; there is nothing more likely to encourage me to shop around again.