Mine too. Without a working IHD, I was told by Bulb not to worry as I could get a view of my energy usage which would help me manage it down by using this chart. I think not!
I don’t have any confidence that the national infrastructure project to convert to Smart Metering is not driven entirely by a random end date set by people who would have no other role in the endeavour except to claim their success no matter how dire the outcome.
As a result, energy companies have been forced to install a sub-optimum solution (in terms of equipment, data collection and process engineering) with sleight of hand funding faster than necessary or prudent and at the expense of future-proofing. Those responsible for this have managed to create a text-book example of snatching defeat from the jaws of success.
The energy companies are not entirely to blame here - except that I’ve seen little evidence that they push back hard enough nor publicly enough on the ignorance of their masters - I guess that cannot be in their short-term interest though, nationally, it would be in everyone’s long-term interest.
Because even a mediocre national project requires trust in delivery of objectives, truth in the delivery of progress reporting and clear accounting for cost/benefit from its management, the UK government should never be allowed to project manage anything.
I suspect this is not the first time they have cocked-up something quite so important to the country’s future and for which we will have to pay, possibly as much again, to remediate the dog’s dinner they’ve conjured into existence.
I cannot resist asking my MP for an explanation and will be doing so in short order.