Hi, We had our first statement over the weekend. Since joining, we have submitted 3 readings so that you can gauge how much electric we use - we don’t use much.
In the above image, it shows that based on actual readings we used 28 kWHr in 17 days, your estimated reading then assumes that we used 90 kWHr in the 13 days that followed? I would have assumed your estimation algorithm would have interpolated the readings? How does it work? We have since added an actual meter reading to show that we have used 328 kWHr.
Its no big deal and we are happy for it to be corrected on the next statement, we are just interested into how you work out estimated readings, does the algorithm get ‘smarter’ the longer we are with you?