We’ve been supplying prepayment meters for some time now.
@“Maxwell at Bulb” has put together a handy guide on everything you need to know about your prepayment gas and electricity meters.
If you’ve just moved into a property with prepayment meters, we’ve got some guidance on how to get started. You’ll also find help articles on all sorts of prepay questions like how to access emergency credit and what to do if you’ve lost your card/key.
If you can’t find the answer you’re looking for, let us know and we’ll add it to the list.