Exit fees - Robin Hood Energy

Ive visited the ‘Claim back your exit fees’ page to get a refund for my exit fees from Robin Hood Energy however, this supplier doesn’t seem to be an option in the drop down menu of old supplier.

Can I still be able to claim my exit fees back?

Hi there @Tpenn no problem, just fire a copy of that final bill over to help@bulb.co.ukand mention that they weren’t on the list, we’ll get that sorted out for you. And I’ll get our tech team to have a wee look at the exit fee page, to see why Robin Hood Energy have somehow gone missing-thanks for flagging that up.