Exit fees

How do I claim back my exit fees as I have now received my final bill from previous supplier confirming my exit fees of £30 per fuel.

email help@bulb.co.uk with a jpg/scan/pdf of your final bill itemising the fees and they’ll be refunded promptly into your account.

Hi @Katielou18 - as @198kHz said, we just need to see a copy of your final bill from your previous supplier with the exit fee itemised. We’ll then credit your account with the equivalent amount. Let us know if you’d like this refunded back to your bank account.