Exit fees

I have read in my terms that Bulb will pay for any exit fees if I sent final bill from current provider. I am switching from British Gas and mine will be £80 in total, has anyone had any issues with this amount being credited. I am assuming all will be ok and it will be credited if I follow the correct procedure.

@Matt_G, you’re correct that Bulb will pay these fees (up to £120).

I’ve not heard of anyone having issues getting these credited although it can take a week or so for it to be processed.

@Matt_G
Just submit the final bill from your previous supplier to Bulb and your Bulb account will be credited with the exit fees within a few days.

Hi @Matt_G Can you please send us a PDF of your final bill to help@bulb.co.uk and we will credit your account with the cost of the exit fees :slight_smile:

Thanks everyone.