Failed direct debit

Hello, this week unfortunately I was paid late and my direct debit had bounced. This has never happened to me before, the money is now there in my account to take, will Bulb try and take the money again or do I need to pay online or over the phone? Thanks

Hello, this week unfortunately I was paid late and my direct debit had bounced. This has never happened to me before, the money is now there in my account to take, will Bulb try and take the money again or do I need to pay online or over the phone? Thanks

You will find an answer to your query in this Bulb article: https://help.bulb.co.uk/hc/en-us/articles/360027697492-Why-should-I-set-up-a-Direct-Debit-

Hi @Niamh, you can easily make a top up payment yourself through this link https://account.bulb.co.uk/dashboard/payments-and-statements/top-up

If you want to make a more immediate payment you will have call up to pay via card.

Let me know if you need further help.