Faulty electric key

My electric key is faulty and I can’t top up or activate emergency credit , bulb are not available at weekends , what can I do ?

Believe i saw James answer an email earlier try calling or speaking to chatbot(good luck with that)

Bit of a joke , James gave me the “emergency” email address but they haven’t responded yet , sitting watching the electric counting down

Sometimes takes them 2-3 hrs to respond

Hi @anidfan looks like we were able to get this sorted for you, please let us know if there are anymore issues.

James W