Final Bill & refund 2

Hi there,

I moved out of the flat and requested Bulb to close my account on the 31st of August. I provided the meter readings as well as the contact details of the person that would stay in the flat and continue with Bulb (so there are no other suppliers involved in this case).

I’ve emailed help@bulb.co.uk 3 weeks ago (08/10/19) requesting indicative date for my Final Bill but haven’t heard back from then since.

Any advice?

Phone them.