Final bill

Hi I have just switched to you from eon and I can see that I am in credit with them is it upto me to chase them for payment of this ?

Hi @Hell

You shouldn’t need to chase it, they will refund it in the final bill.

That is sent between 5-6 weeks after you switch, with more details here: https://help.bulb.co.uk/hc/en-us/articles/115001232012-When-will-I-get-my-final-bill-from-my-old-supplier-

Cheers,
Rob