Final Bill

Hi,
I recently moved house and my final bill was issued on the 29th September, you credited me on the 1st October for the full amount in credit.
So far so good!
You then took a direct debit monthly payment from me!
Can I have this back please, I can then cancel the direct debit with my bank!

Ta very much,

Tony.

Just to let you know, this was refunded on the 8/10/18, Direct debit has now been cancelled, Thankyou.