Final Readings

Aye up

Scottish power are still saying they are waiting for you to send them the final meter readings before they will settle my account. Is this true? And if it is can you hurry up so I can spend the credit on Xmas :slight_smile:

Thanks

J

@Juzmaniac, if you’ve sent the final readings to Bulb they’ve almost certainly sent them on, but they go via a third party for checking before they are given to your old supplier so it can sometimes take a few days to get there.

Hi @Juzmaniac, again @mowcius is right! We have sent them on, they have to go through a third party verification stage first. It usually takes around 2 - 3 weeks from your supply start date for your old supplier to receive these and generate a final bill. It can take up to 6 weeks in some cases.

If you haven’t heard anything after 6 weeks, let us know and we’ll chase it up for you!