Final readings

Hi Our previous supplier British Gas are waiting to hear from you about the final readings. Can you let me know where you are with that, please.

@Pogcottage, switch readings go via a third party for verification (which British Gas are well aware of), so it can take a few weeks before your previous supplier issues you your final bill.

I suspect your readings will have been sent on just fine.
Unless it’s been more than a couple of weeks since your switch date, I wouldn’t worry about it yet.

@Pogcottage given your switchover date was just 10 days ago, I echo what @mowcius wrote. British Gas is giving an over-simplified incomplete explanation of the switchover readings process. You should receive your final bill from them by mid-March, but more likely late-February.