Hi, I just input my first Gas & Electric meter readings. I read the information online with regard to inputting the electric meter reading. I tried to only enter the first 5 digits before the point. Your system didn’t accept this, so I entered the first number after the point as well for it to be accepted. This wasn’t an issue with the gas meter reading. As I have been away, I have only entered the readings today for both yourself and my old supplier. Please let me know if I should input the electric meter reading again. Thanks Dawn
Hey Dawn, you’ve done absolutely the right thing. We need 6 digits from you, 5 from before the point, and 1 from after the point. There should be a little marker for the point too on the meter reading submission page. Hope that helps.