First meter reading with smart meter.

Hi, I have recently switched from British Gas and we had a smart meter that sent reading every 30 minutes. I received an email asking for my first meter reading so that it could be sent to my old supplier for the final bill. It appears that a reading was taken on the 30th of August which was my switch date and I assume this was from my smart meter. Am I still required to send another or will this one suffice.



Hi @tim5125, the estimated reading for your electricity would be from your old supplier. Just to make sure the estimate looks ok, I would compare it with what the reading shows at the moment.

For the gas meter, we’re yet to receive an estimated first reading for your gas meter.

If you get sent a final bill by them please do let us know so that we’re using the correct closing read.