First payment

Hi,

My payment date is 26th of each month but I’ve just recieved an email saying my first payment is due in 3 days (15th). Can anyone explain?

Thanks.

Hi @Fin, I’ve had a look at your account and can confirm that your next payment will be coming out on 26/04/18. That email will have been tied to the original date you joined us - the 15th of March. Do not worry, your payment will be taken on the 26th April as you requested :slight_smile:

Ok great thanks!

Hi Fin, I can explain. It looks as though your communications were set to come to you at the wrong time, hence this email! This has been corrected. To confirm: no payment is due to come out of your bank account until the 26th. :slight_smile: