First payment

Hi I had an email today telling me how much energy we have used and that my account is in debit. I have a direct debit set up to come out today but it hasn’t worked? Can anyone advise if it should have come out by now or is it taken in an evening?

Is there a phone number or email address I can contact Bulb through please?

Is there a phone number or email address I can contact Bulb through please?

0300 303 0635

Prepare to wait 15 mins on the line though.