First Reading

Hi

I’m confused.

I left my old supplier, gave a final reading and settled the final bill.

My first Bulb DD has came off as expected.

Bulb requested my first readings which I have now sent. However, they have stated they are sending them to my old supplier who will issue a final bill.

I thought my last bill with the old supplier would be just that. So with that, my DD and now another final bill - that’s 3 Payments potentially in a matter of weeks.

Also, the old supplier account was not in my name which is going to add to the confusion.

Can anyone confirm what the process is ?

Thanks.

This is the process: What happens when you switch to Bulb – Bulb

Thanks.

It will be a lot easier if the final bill from the old supplier is paid by myself (account was previously in another name). I’m assuming I can do this.