First time meter readings

I am a recent joiner and was asked to provide my meter reads - my current meter has 2 rates R1 & R2 but there was only a place to enter one of these reads - how do I tell you (and as a consequence my old supplier) the 2nd rate so that they can calculate the final bill?

I am a recent joiner and was asked to provide my meter reads - my current meter has 2 rates R1 & R2 but there was only a place to enter one of these reads - how do I tell you (and as a consequence my old supplier) the 2nd rate so that they can calculate the final bill?

I would contact Bulb direct (you are currently on a community forum). it could be that the system is showing your meter as single rate rather than two rates.

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