hi, my friend recently signed up with bulb and was so impressed he prompted me to join how do we receive our reward
Hi @julie3048 you joined through a price comparison website. We must pay the price comparison websites when people switch to us from them. For this reason, we cannot also pay out the referral rewards, or else the costs would get too high and we would have to raise our tariffs.
For other visitors to this page who are looking at this conversation and hoping to use a referral reward: Please make sure you use your friend’s unique website. It will be something like https://bulb.co.uk/refer/ribet – where ‘ribet’ in my example link is the unique identifier for the referring friend.