Gad Meter Reading

I have tried to submit a gas meter reading but it is lower than the previous reading. I assume I entered the previous reading incorrectly. How do I reset the readings so that I can enter meter reading?

Hi @Richard_Price23, best to give Bulb a ring on Monday so they can ammend this for you (0300 30 30 635).

@Richard_Price23 it looks like this is an estimated reading. As @mowcius says, please give us a call or email so we can enter it for you. Owen