Hi, am switching both gas and elec to bulb, received an e mail to request first meter readings, have entered a reading for both but elec is saying I entered reading on sat 19th may when today is only tues 15th! The gas reading states entered today. Just want to make sure I have done everything correctly so that you can forward the readings to my old supplier, etc. Please let me know.
Hi @bobstonehouse73 I wouldn’t be concerned about that, we can accept a first reading 5 days on either side of the start date. The 19th is your start date so it could be that our system just synced up your reading to that date.