can I just check that you have switched both my gas and electricity to yourselves from British gas? I have received an email from British gas regarding my electricity switch
, but not my gas. Also you have only asked me for my electricity meter reading, not gas?
Hi! We are taking over both supplies. I can see some of the communication has been a little sluggish on the gas side. This won’t affect your switch date at all, but it does probably explain why British Gas hasn’t notified you of the gas switch. You should be able to submit both readings online