Gas Boiler Replacement - Government Grant

Any advice from anyone on how best to apply for government grant to replace 10 year old gas combi boiler. Just had a call-back from national supplier asking for a £1400 contribution! I qualify for full discount so seems very high to me.

Hi @solsticeman,

Sounds like you’re referring to the government ECO scheme.

You can find out more about this on Ofgem’s page: Energy Company Obligation (ECO) - Support for improving your home

Hope you can get that boiler upgraded!

Hi I’m Alison

Please to meet you all

I’m having a nightmare trying to find out if I am eligible to have the funding for a new Bolier Under the government scheme .

I did have a company who I was dealing with since end off May 2021 saying they were part off the scheme, but ended up having a dreadful time after 3 different visits from survivor’s paying a deposit paid, email with what I was paying for and paying options. Another red flag as the first option was Cash !!! To the fitter …Is it me or isn’t that a bit dodgy?

I then heard nothing and they were due to come 6th~7th off September to have it fitted last week

I had no communication by telephone email letter to say what was happening, How many what times what the job will entail, I had to call and ask and backed it up by a email. To be told we are extremely busy at the moment…
( I was well if your a Professional business no matter how busy you are , your clients need to know what’s happening when a bunch off people are coming to my house )

I then get a call later that afternoon saying , I’m no longer eligible for the grant as I supposedly need a whole new system, I don’t I just need a new boiler and thermostat on radiators.

It’s taken many calls emails to get my deposit back Leaving me extremely frustrated and upset ,after many excuses in the end I said I will call my bank and say you’ve taken my money fraudulently …
funny I had the money £200 in account in mins thank goodness.

My biggest worry is the Bolier is 13 years old leaking water it’s right by the controller ,it’s not firing up lights on but its not coming on , So I’ve no hot water .

it’s been a rather frustrating few days , and a minefield if you put Bolier in the search bar ,

I’ve just called about 4 different numbers CAB and another 2 help line including Bulb , last call Energy support said I could do it through my energy supplier ? I didn’t realize that Bulb telephone number being 0300 Is a pay number and not free. Let’s hope I don’t have a problem .

When I called I was on hold then cut off , I’m definitely not calling again to get a big telephone bill on top …

Any advice help would be much appreciated am I in the right place ?

Hi @Alybongo65,

Thanks for you post and welcome to community! :wave:

I hope you don’t mind but I have merged your post with a previous thread about gas boiler replacements.

I’m sorry to hear you haven’t had much luck with this so far.

As Oisin has previously discussed, the boiler replacement service falls under the government scheme called ECO (Energy Company Obligation). You can find out if you are eligible here.

ECO is means tested and requires you to be a core group customer from scheme year 9 onwards under the Warm Home Discount Scheme or you receive at least one of the listed benefits here.

A few funding caveates worth considering include:

  • As part of the home ownership eligibility factors, renters cannot get boiler funding . This is only available to homeowners.
    • If a you are renting or in social housing, the landlord is responsible to fix this by law.
  • The benefit recipient does not have to be the homeowner themselves - A spouse or child, for example, who lives at the property and does not pay rent can be the benefit recipient, and qualify the property that way.

You will need to find an installer through this website: https://www.trustmark.org.uk/

Please let me know if you have any more questions and how you get on with the above links.

Good luck,
– Daisy :bulb:

That is pretty reasonable as it cost me £2,800 for a new boiler in 2015. If yours is only 10 years old, why do you feel that you need a new one? They can last decades if serviced every year.

Hi @wulf :wave:

Have you ever looked into or benefitted from grants such as ECO, Clean Heat Grant, etc.?

I think the average life expectancy for a boiler is between 10 and 15 years but does probably depend on the quality and maintenance.

Thanks,
Cara :bulb: