Gas & Electic Exit fee charged by First Utility

Hi, I am a new Bulb customer, I’m checking on the process on how the exit fees charged by my previous supplier (First Utility) are refunded? I have been charged £60 per my final First Utility bill (£30 gas exit fee & £60 electric exit fee).

Regards

Alex McDowell

Hi @Alex_McDowell, if you send a copy of your final bill over to help@bulb.co.uk then they’ll be able to refund this for you.