Gas meter not working/ may need replacing

Hi,
My Gas meter has not been working for a while. Someone came to take a reading and said he would report it as not working and advised the energy company would be in touch to fix it. Have been on Help Centre to see if I could arrange to have it repaired or replaced, cant seem to book it. Please email me with an answer, I can send photos of the meter if necessary.
Thank You :slight_smile:

Hi @abc :wave: and welcome to Community :partying_face:

What is the specific issue with your meter? If you are without supply please call: 0300 303 0635 and we will be able to take a look into this for you.

Would you like to have smart meters in your property?

Best,
Luke :bulb:

Hi it looks like it has come to the end of its life. still have gas supply, however the meter does not show the reading when A or B button is pressed

Hi @abc :wave:

Could you please give us a ring on 0300 303 0635 so we can get you booked in for a meter replacement.

Best,

Jenny :star: