Gas meter reading never shows

When I submit my meter readings, the electricity reading shows up straight away but the gas reading hasn’t ever been updated. In fact, in spite of submitting 2 gas readings over the last 2 months. The reading in my bulb shows as an estimate.

hey @paul222 good point! The reason your gas readings take a little longer to show is that they go through a quick validation process when you submit them (to check they are in line with what the industry expected). This means there is a little delay before they show on the site.

The gas and electricity industries are slightly different, which is why the electricity shows straight away!

All of your recent gas readings have been validated so you should be able to see all 4 online :slight_smile: