Gas meter reading

Taking my gas meter reading, only 4 numbers on dial and Bulb is requesting a 5th!!

Hi @brian7713! That’ll be because we don’t have the technical details about your gas meter in yet from your old supplier. They let us know that you only have 4 dials, not 5. In the meantime, go ahead and pop a 0 in as the first digit, and it’ll load correctly.

By the time you go to enter readings next month, there should only be 4 boxes.