Gas meter readings error

Hi there,

My account has been put in a ridiculous credit amount and I was wondering when it would get sorted. I’m also confused for when I got to put a gas meter reading in it isnt accepted. I can only enter 4 digits but 5 are displayed on my meter (I ignore the first zero).

Thanks,
Chira

Hi there @chiratochia it looks like you’ve emailed us about this already and one of my colleagues has responded, hopefully we’ll be able to get that all sorted for you through the emails. Please do let me know if there’s anything else I can help with