Gas Meter Readings

Everytime I submit a gas meter reading it never appears. Electricity is fine. Why is this happening? Just keeps using estimates for gas.

I’ve been getting exactly the same. Would love an issue as we’re using vastly more gas than Bulb’s estimates so our bills are woefully inaccurate

Have you spoken to anyone at Bulb about it? I am planning on calling them today. My bills are very inaccurate also.

Hi @stephenjaboyd and @IanC

We had a problem where our readings were being shown as not valid for some members. We’ve fixed it now, but we’re really sorry that it happened. We have gone into more detail here -

All the best,