Gas meter says its failed

Gas meter won’t do anything it just says it’s failed I can’t get hold of anyone to help please can anyone assist

Is it a prepayment?

Yes It won’t register anything just stays with fail on screen

It’s so frustrating there is no one to actually contact out of hours with bulb

Yes It won't register anything just stays with fail on screen

Does any of the error message in this Bulb article align with your situation: https://help.bulb.co.uk/hc/en-us/articles/360006306551-What-do-the-prepayment-meter-errors-mean-

Mine says fail but reading that it is possible the battery has failed

@Wildchildsasylum I believe my colleague Lucca is dealing with this, if you have any further questions give us a call on 0300 30 30 635.