Please can you tell me when my latest gas reading (02929, submitted 04.07.17) will be visible on my account as it is not yet visible (as of 11.07.17). The electricty reading (21109, also submitted on 04.07.17) is showing correctly.
Also, in the ‘My Usage’ section of the website, it shows both of my initial/ start readings for the 21.06.17 of 20823 for Electricty and 2919 for Gas. I do hope the gas reading is correct as i entered 02919 (it is 5 digits- metric) but the entry shows only 4 digits (2919). Does your system omit a leading zero?
Thanks for your help.