Hi just submitted my elec reading for the first time but unable to submit my gas reading what’s the problem
I keep submitting my gas readings and they are nearly always estimated ???
@brian895 , your account shows that your gas supply starts on the 15th of August so we will need a first reading on that day.
@myrehoj our system will use a customer reading as the end reading for a month if you submit it 2 days before the 1st of every month. Otherwise, it will generate an estimation. You’ve been submitting lots of readings which is fantastic, so even if we estimate, it will be quite accurate. If not, the next bill will always credit you that amount of usage back.