Gas Smart meter display

My Gas smart meter has nothing on the display and is also not showing any usage on my bill or on my IHD, does anyone know how to resolve it?

Hi @phil125008

Welcome to Bulb’s community! :raised_hands:

Really sorry to hear that your gas meter hasn’t been working as expected, I can see that your meter readings aren’t increasing as we’d expect.

I’ve sent you an email so we can take a closer look into this for you and get this resolved.

Freya @ Bulb :bulb: