As my IHD has never worked since the smart meters were installed in April 2019, I decided to sign to the Bright app after seeing someone on the forum mention it recently.
The app shows usage, so I can see daily usage (previous day), last 7 days, and last 30 days.
Can also view half hourly usage, to see when my peaks may have been.
It reports the correct kWh usage and standing charge for Gas + Electic, and it reports the correct Electricity unit rate.
It reports an incorrect gas unit rate.
It’s being reported as 31.274 pence/kWh, when actually it should be 2.814 pence/kWh.
They get the information from the DCC, which comes from the Meter, so something is wrong on the meter.
This is their response explaining it:
I’ve just tried checking what unit rate is showing on the meter myself, but can’t find a way to display it. Can see the one on the electric meter though.
Please can this be fixed?