Hi. My heating or hot water doesn’t seem to come on. My boiler is igniting but no heat, I have £31 on my meter. Is this a energy supplier fault ? Thanks

It sounds like a boiler fault. Have you checked the pressure in the boiler, normally around 1 -1½ bar on the gauge.
If the boiler is igniting then gas is coming in to the house therefore unlikely to be a supplier issue.

Thank you. Yes the pressure is on 2 bars. Very strange

Other thing that can stop them working is a blocked or frozen condensate pipe.

Thanks I will get the heating people out tommorow:)