Generating final bill

Hi, just wondering if anyone knows how long it takes to generate the final bill?
We initially got a date of the 9th August but it’s now the 13th and no news.
Also I can no longer see that I entered gas readings (despite having e-mails to confirm that I did) or my average usage a month which was around £45-50. Is this the same for everyone?
I’m still with bulb, we just moved house so waiting for old account from previous home to close.

It can take up to 6 weeks for a final bill to be created by a previous supplier. The meter readings used to close an account are those supplied to the new supplier.

So largely it doesn’t matter if you supplied those same closing readings to your old supplier or not.

It can take up to 6 weeks for a final bill to be created by a previous supplier. The meter readings used to close an account are those supplied to the new supplier.

So largely it doesn’t matter if you supplied those same closing readings to your old supplier or not.

Many thanks norman7115