Hi I’ve recently switched to Bulb and was referred by my son - not sure if I quoted his promo code at the time (I have the code can I still claim the discount retrospectively? ) And if so where do I enter the code???
Your son should have provided you with a link and if you did follow the link, you would have received an email such as ‘[sons name] will be pleased to hear you’ve signed up’ (I can’t remember the exact wording) and he should have received an ‘[your name] has joined Bulb’ email.
If that did happen, you should see an credit in both of your accounts at https://account.bulb.co.uk (although they may not show as credits until the switch is complete - your son should be able to see you in the ‘Refer a friend’ section).
If there’s no track of the referral, then technically Bulb can’t/shouldn’t honour it (section 17.2.5 of https://bulb.co.uk/terms/ ), however, if you drop them an email via https://help.bulb.co.uk/hc/en-us#get_in_touch with details they might be able to help/work-around things.