Going away for the winter

Dear Bulb I would like to reduce my winter payments to very little since I will be away in australia for the winter. do I just cancel my direct debits or reduce the amount myself.

As this is a public forum it would possibly be better if you contact the Bulb team direct, their contact details can be found if you click the Help button at the top of the page?

@Anita_Goldsworthy1 You can reduce this yourself in your online account. If we don’t have readings from you then we don’t know that you will be using less so you may see your bills are still the same.