Have not had a monthly statment since 27 august

Have not had a monthly statment since august when i changed to the ev tariff, DD are still going from my bank account and i have recieved my WHD, so it says i am £530 in credit.

Hi @btelston and welcome back to the community :dancer:

I can see there was a piece of information missing from the switchover which was preventing your statements from being produced. I have updated the system now and issued your last few statements in the one statement.

If you have any questions please do let us know

– Robyn :bulb: