Have the energy rates gone up

Has the rates gone up? My switch date was today (still no top up key) and in my welcome email the rates are different to what it says in my account info to the point im only going to be saving 0.00023p.
Can you switch from bulb to someone else straight away considering i dont have my top up key from them either can i still use my old suppliers key to top up?

No the rates have not gone up
Your key may arrive today, if it doesn’t your old key will still work as nothing will have changed

Are the rates between your welcome email and your account different by about 5%?

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Yes i would say its about that

Without further information I would say one source shows rate exclusive of vat at 5% whilst the other shows it inclusive of vat.

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