Have we been sold a pup?

So when we were first contacted by Bulb we were told our monthly payments would be £114 per month. Today we were told we would be charged £280 per month. Discuss!

Not at all, with each increase I have checked the switch websites and Bulb remain competitive, One problem is the industry has been hit hard not just Bulb. So with price increases and the approaching colder months Bulb have advised all to increase their DDs.
If you are in control of your statements / payments then you need not accept the increase in DDs and you can adjust them to a level that suits as long as you keep a minimum of 1 months advance payment.
I think you will find that if Bulb ignore the payment aspect and many customers get in to debt over the coming months then Ofgem will take a dim view for them not taking corrective action in advance.

So when we were first contacted by Bulb we were told our monthly payments would be £114 per month. Today we were told we would be charged £280 per month. Discuss!

Are the unit rates (pence per kWh) and the standing charges lower than what you were charged by your previous supplier? Then you are still saving money and there’s no issue to discuss.

Don’t mistake “the monthly direct debit” for “the bill”. They are almost entirely unrelated for any given month. Also, perhaps your usage has gone up? Have you been submitting regular meter readings to keep your account accurate and up to date?

Likewise, moved in the summer!! This recent baking hot summer!! Monthly set at £90 a month…they have now as of October increased to £311…

Hi @richard1111

We haven’t had a meter from you in a few months. If you could update us, then we can see an updated account balance.

We calculate the payment update by looking at how much energy you’re likely to use over the next 12 months. If it looks like your current payment won’t be enough, then we suggest an increase. This is only advice though. If you’re on top of your payments and know that what you’re paying will cover what you use longer term, you can change both the amount and the date at any time in your online Bulb Account.

@david_Manc1 It looks as if your opening gas meter reading is an estimate. I’d suggest speaking with our team of energy specialists to check this is correct. It might be that your starting meter reading is a little low. You can drop us an email at help@bulb.co.uk or call us on 0300 30 30 635, from Monday to Friday (9:00am to 6:00pm).

Hi @richard1111 We haven't had a meter from you in a few months. @david_Manc1 It looks as if your opening gas meter reading is an estimate.

Yet another two people suffering self-inflicted problems.

Submit your meter readings, people! How do you expect Bulb to bill you correctly if you don’t tell them how much you’ve used?!?