Help centre broken - p13.zdassets.com

Help & Support
#1

The help centre is broken, or at least intermittent.

It appears to be trying to connect to p13.zdassets.com which eventually times out and fails.

Manually visiting that URL reveals a Zendesk help centre that no longer exists.

#2

Thanks @Hooloovoo

I’ve passed this on and we’ll get this fixed.

Watch this space for updates.

#3

Heya @Hooloovoo

We’ve spoken with Zendesk. They have said that the Help Centre should be working.

Can you let me know if you are still experiencing this problem?

Thanks!

#4

When logging in with app it tells me my switch will be completed by 26/11/2018.even though I can log in normally on a website page.

#5
When logging in with app it tells me my switch will be completed by 26/11/2018.even though I can log in normally on a website page.

I suggest you start a new thread with your query, rather than posting on this completely unrelated topic.

#6
Can you let me know if you are still experiencing this problem?

Seems to be ok at the moment :slight_smile: