Help centre broken - p13.zdassets.com

The help centre is broken, or at least intermittent.

It appears to be trying to connect to p13.zdassets.com which eventually times out and fails.

Manually visiting that URL reveals a Zendesk help centre that no longer exists.

Thanks @Hooloovoo

I’ve passed this on and we’ll get this fixed.

Watch this space for updates.

Heya @Hooloovoo

We’ve spoken with Zendesk. They have said that the Help Centre should be working.

Can you let me know if you are still experiencing this problem?

Thanks!

When logging in with app it tells me my switch will be completed by 26/11/2018.even though I can log in normally on a website page.

When logging in with app it tells me my switch will be completed by 26/11/2018.even though I can log in normally on a website page.

I suggest you start a new thread with your query, rather than posting on this completely unrelated topic.

Can you let me know if you are still experiencing this problem?

Seems to be ok at the moment :slight_smile: