Help!! Lost key

I’ve lost my key, its bank holiday weekend, I am on emergency credit and bulb is shut. What do I do :frowning:

What do I do :(

What you do is anything that doesn’t require gas/electric for about a week. Report it to Bulb on Tuesday morning, and you should get a replacement by the end of the week with a bit of luck. Sorry to be the bearer of bad news.

I’m genuinely surprised by the number of people that post on here saying they’ve lost their meter key. I mean this is, after all, critical infrastructure for running the property.

Hi @phillipc97 ,

I can see this has been dealt with which is good.

If you are off-supply (without power) and it’s out of our office hours you can still call line and it’ll take you to our emergency line.

Equally, it’s worth noting that we can get you a code to pick up a new key at the shop within minutes, at least in the case of electricity.